Plans & billing
The four plans, what each includes, and how to upgrade, downgrade or manage payment.
Billing lives at Org settings → Billing, and is managed by the workspace Owner or anyone with the billing permission.
The plans
| Plan | Price | Members | Meetings / month | Projects | Recording length |
|---|---|---|---|---|---|
| Free | $0 | 3 | 8 | 3 | 40 minutes |
| Team | $9 / seat / month | 20 | Unlimited | Unlimited | 5 hours |
| Business | $18 / seat / month | Unlimited | Unlimited | Unlimited | 10 hours |
| Enterprise | Custom | Unlimited | Unlimited | Unlimited | 24 hours |
Some features you'll most often ask about:
| Feature | From |
|---|---|
| Video calls, private chat channels, custom accent, Meeting Studio, Teams | Team |
| Time tracking, dependencies, CRM reports & bulk actions, AI mail triage & summaries | Team |
| AI Autopilot, workload & capacity, budgets, GitHub sync, custom roles, audit log, guest access | Business |
| Webhooks, API access, IP allowlist, enforced 2FA, cross-org calls, CRM custom fields | Business |
| SSO / SAML, SCIM provisioning, data residency, priority support | Enterprise |
Your trial
A new workspace starts on a 14-day trial of the Business plan, so you can try everything — Autopilot included — before deciding. During the trial seats are uncapped, so anyone you invite is covered too. The billing screen shows how many days are left.
Changing plan
- 1Open Org settings → Billing and scroll to Compare plans.
- 2Upgrade takes you to secure checkout. It applies immediately — a locked feature becomes usable as soon as the plan changes, with no re-login.
- 3Downgrade opens the billing portal. It applies at the end of the current period, so you keep what you paid for.
- 4Enterprise is Contact sales rather than self-serve.
Cards, invoices and seats
Manage billing opens the billing portal, where you update your payment method, change how many seats you're paying for, and handle the subscription itself. Back in Noots you can see, without leaving:
- Your plan and status, and what's included.
- Seats in use against what you've purchased.
- When the subscription renews — or cancels, if you've cancelled it.
- The payment method on file and its expiry.
- Invoice history, with a receipt link for every charge.
The workspace drops to Free limits. It isn't deleted straight away — the billing screen shows a countdown if deletion is scheduled, and starting a subscription clears it. Nothing disappears silently.
Who can change billing?
The workspace Owner, and anyone given the billing permission — typically an Admin. Everyone else sees the plan comparison but can't act on it.
When do paid features unlock after an upgrade?
Immediately. A feature that showed as locked becomes usable as soon as the plan changes.
What counts as a seat?
Every active and pending member. If invites are being refused, check Seats on the billing screen — you may need to buy more through the billing portal.
Where do I get a receipt?
Invoice history on the billing screen has a receipt link for each charge, and the billing portal holds the full record.